CHRISTMAS CUT OFF DATES:
QLD / NSW / TAS / SA / WA / NT 9 December
Perth 9 December
Sydney / Hobart / Adelaide 4 December
Brisbane / Gold Coast / Sunshine Coast 14 December
Vic Country 14 December
Melbourne Metro 16 December for jobs to be couriered
Melbourne Metro 19 December for jobs to be collected
Please call us if you have an urgent job and we’ll do all we can to assist
Your metal print will be carefully boxed in special art-safe cardboard packaging with corner protection, which is custom made to fit
the various sizes. All work is carefully wrapped to ensure its safe arrival, reaching you in perfect condition, ready to hang.
You will receive an email with a tracking number once your metal print is shipped.
Are there any conditions with your Free Shipping promotion?
The promotion applies to orders over $100 for delivery within Australia and cannot be used in conjunction with any other offers or promotions. No promotion code is required and the free postage will be applied in your shopping cart. Enjoy the savings !
How long does delivery take?
Once ordered and payment has been made you can expect delivery of your metal prints approximately 5-10 business days after, depending on your proximity to the major cities.
If you require urgent delivery at an extra charge we can express courier to most locations.
Who will deliver my parcel?
For delivery within Australia we mainly use either TNT or Fastway couriers, depending on the size of your metal print, your location and how quickly you need your print. Deliveries are sent each weekday during business hours.
In the event that you are not available to take delivery of your order a calling card will be left by the courier so that you can arrange a more suitable time for delivery. When ordering you can also give authority to leave, if no one is home to take delivery.
Please ensure that your packaging and the metal print inside is in good order before signing to accept delivery. If there is any damage to the box, your print could also be damaged so please open and check your print before signing for it. Yes we know this is likely to frustrate the driver, but this is necessary if a claim is to be made. Do not sign for the goods if there is any damage to your print. Please return the goods to the driver and call us.
International orders may be sent via Australia Post or TNT depending on size and destination.
Where do you ship?
We ship to most places worldwide. Our shopping cart will calculate shipping within Australia and New Zealand. For those in other countries please Contact Us about what you'd like to order and we can quote.
Do you ship to PO Boxes?
Unfortunately, couriers won't ship to PO boxes. Delivery must be to a physical address. We can deliver to any work address or where someone is likely to be home most of the time.
Our current Free Shipping promotion applies to orders over $100 delivered within Australia.
When postage is applicable there is a significant saving to be made when ordering more than one metal print:
- For prints up to 12"x18”, 4 prints with Floating Hangers can be posted for the same price.
- For prints up to 30"x45”, 2 prints with Floating Hangers or 2 with European or Art Box Frame can be posted for the same price.